Refund Policy
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Due to the nature of the items and purpose of use, we do not offer a refund for the magickal items we offer. Some of the items are collected from the adepts, and we prepare some of them. These items go through a series of ceremonies for the final use. Besides that, a magick item like a talisman or amulet should used for several weeks to yield the desired outcome. If you change your mind just after receiving the amulet or talisman, then this action conflicts with the principles of goods and services we produce.
However, there are some cases where we issue a full refund or offer an exchange service for the magickal items. Here below are the reasons when you can ask us for a refund or an exchange:
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It has been 6 weeks or more since your item was shipped, but you have not received it. As soon as we confirm that you have not received the item, you can request a refund from us, or you may seek to send us a new replacement for your order.
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Your package was damaged in transit, and you received a damaged item. In such cases, you can request a refund or a replacement from us.
2.A digital product - is deemed “used” after the download or opening. All purchases made on our website for a DIGITAL PRODUCT are non-refundable or non-exchangeable. There is a strict no-return or no-refund policy for the digital items sold.
3.All other items except the magickal and digital goods are entitled to a 14-day refund policy.
Return Policy
If you want to return any item per the policy mentioned above, please get in touch with us first. We will instruct you how to return the item to us. Please note that the goods that you want to return should be in their original condition to be approved. Once we receive your item, the refund will be issued to you within three business days.
Processing of Refund
When a refund request is approved, it will be processed within three business days. A refund will be made to the original payment source that was used to order initially. For example, If you paid by PayPal, then you cannot ask us to send the refund to a bank account